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Probing for Information Prior to the Interview
Some individuals love to dish out dirt, so you need only ask the right
questions beforehand. Holding the answers to certain questions will make
the interview saturated with elements relevant to the company’s current
situation and needs. Examples of questions that you can ask a secretary or
clerk (also referred to as the gatekeeper) at the time of scheduling an
interview.
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Specifically, what
are the challenges in this position?
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Can you tell me why
the person in the job is leaving/has left?
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What problems are
keeping the department from running smoother?
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Are there concerns
the department manager has about filling this position?
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Is the department
behind or lacking support to complete certain functions?
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Can you give me any
additional direction that would help me identify what elements of my
background will help your department manager meet his or her
objectives?
On occasion, you only
need to ask one question, sit back, and listen. Remember to hear more than
you speak, taking notes throughout the entire conversation. You should
cultivate enough information so you can create a nice presentation for the
interviewer on your special day.
Create a Presentation that Solves Problems
I’d hire the first person who walked through my door and convinced me
that they could make all my problems go away. I know that sounds
farfetched because realistically no one can fix everything, but I would
hire the first person that came close to being a savior to my exhausting
daily workload. Managers want to hire individuals that will satisfy the
job description, continue to solve problems independently, and excel
regardless of the pressure, all while making the direct manager look good,
of course.
As an example, imagine that the gatekeeper said the department experiences
huge backlogs of acquisitions. Reference your own experiences to determine
the types of obstacles the company may be facing. Log each of your
solutions and make notation of a couple of solutions along with
implementation procedures. Also, jot down the number of acquisitions you
can complete daily and how quickly you can catch up on any backlog the
company may be experiencing.
Propose to the interviewer an offer that can’t be refused, rather than performing
the same mundane act as the other performers. Sales positions revolve
exclusively around clients (revenue); so if you KNOW that you can secure a
certain prominent client then offer it as an asset. You can say something
like, “I noticed that S3 Corporation isn’t an existing client of
yours. I know they spend up to a million dollars per year buying products
inferior to yours. I have a contact in the business development department
that would love to meet with us to discuss ways we can save them money and
offer a better product matched by your award-winning service … once
I’m offered the job, of course.”
Some newspaper publications offer an archive for tracking a company’s
history relayed in print. Learn about new contracts awarded to the
company, a new division or location, or possibly, a new CEO. Mentioning
current events within an interview shows that you are taking an interest
in the business. On the other side, you can use these items as ammunition
in your presentation.
You’ll WOW them only if you do your homework. If you plan to attend the
interview with all the magical answers that everyone else practiced, then
you should go out and play the lottery. Your chances are stacked against
you, especially with today’s job market. The competition is fierce, so I
recommend modifying drab strategies to incorporate “death-defying”
initiatives to get you to the other side of the tightrope rather than
falling onto the net. |